PRIVACY POLICY

1. General Information

This Privacy Policy sets out the rules for the processing of personal data of users of the online store available at www.e-swiatlo.pl.

The personal data controller is:

APM MORKOM – Jarosław Moryc
ul. Drogowców 7
32-400 Myślenice

NIP: 6811740863
REGON: 356285490

e-mail: biuro@e-swiatlo.pl
tel.: +48 12 274 41 51

The Controller processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and applicable Polish law.

⸻

2. Scope of data processed

Depending on the purpose of processing, the Administrator may process:

* first and last name,
* company name,
* residential or registered office address,
* delivery address,
* email address,
* telephone number,
* tax identification number,
* order history,
* IP address,
* data regarding activity in the Store.

Providing data is voluntary, but may be necessary to conclude and fulfill a sales contract.

⸻

3. Purposes and legal basis for data processing

Order fulfillment

Data is processed for the purposes of:

* accepting an order,
* concluding a sales contract,
* making deliveries,
* processing payments,
* contacting the Customer.

Legal basis:

Article 6, paragraph 1, letter b of the GDPR.

⸻

Fulfillment of legal obligations

Data is processed for the purposes of:

* maintaining accounting records,
* issuing invoices,
* fulfilling tax obligations.

Legal basis:

Article 6, paragraph 1, letter c of the GDPR.

⸻

Handling complaints and returns

Legal basis:

Article 6, paragraph 1, letter c and letter b of the GDPR.

⸻

Exercising or defending against legal claims

Legal basis:

Article 6, paragraph 1, letter f of the GDPR.

⸻

Analytical and statistical purposes

The Controller uses the following tools:

* Google Analytics,
* Google Ads,
* Google Search Console.

Legal basis:

Article 6, paragraph 1, letter a of the GDPR (user consent expressed via the cookie banner).

⸻

4. Data Recipients

Personal data may be transferred to entities supporting the Controller in conducting its business, in particular:

Payment Providers

* Przelewy24

Courier and Logistics Companies

* DPD
* DHL
* UPS
* FedEx
* GLS
* InPost
* Poczta Polska

Hosting Provider

* AZ.pl

IT Service Providers

Entities providing online store maintenance, development, and security services.

Accounting and Legal Entities

To the extent necessary to fulfill obligations arising from legal provisions.

The Controller does not sell personal data to third parties.

⸻

5. Data Transfer Outside the European Economic Area

In connection with the use of Google services, some data may be transferred outside the European Economic Area.

Data transfer takes place in accordance with the mechanisms provided for in the GDPR, in particular on the basis of standard contractual clauses approved by the European Commission.

⸻

6. Data Retention Period

Data is retained for the period necessary to achieve the purposes for which it was collected.

In particular:

* data related to order fulfillment – ​​for the period required by law,
* accounting documentation – for 5 years from the end of the tax year,
* data related to complaints – until the statute of limitations for claims expires,
* customer account – until it is deleted by the user or the Administrator,
* analytical data – in accordance with Google tool settings.

⸻

7. User Rights

Every data subject has the right to:

* access data,
* rectify data,
* delete data,
* restrict processing,
* transfer data,
* object to processing,
* withdraw consent at any time,
* file a complaint with the President of the Personal Data Protection Office.

Requests can be sent to:

biuro@e-swiatlo.pl

⸻

8. Customer Account

The User can create an account in the online store.

The account allows, among other things:

* tracking order history,
* managing address data,
* accelerating the purchasing process.

The User may request account deletion at any time.

⸻

9. Data Security

The Administrator uses appropriate technical and organizational measures to protect personal data against:

* loss,
* destruction,
* unauthorized access,
* disclosure,
* modification.

Communication between the User's browser and the store is secured using an SSL certificate.

⸻

10. Messages Related to Order Fulfillment

The Administrator may send emails or text messages regarding:

* order confirmation,
* order fulfillment status,
* delivery of Goods,
* complaints or returns.

These communications are necessary for the performance of the contract and do not require separate marketing consent.

⸻

11. Changes to the Privacy Policy

The Administrator reserves the right to change this Privacy Policy in the event of:

* changes in legal regulations,
* technological changes,
* changes in store functionality,
* implementation of new services.

The current version of the document is published on the store's website.

⸻

12. Contact

In matters related to personal data protection, you can contact 

To contact the Administrator:

APM MORKOM – Jarosław Moryc
ul. Drogowców 7
32-400 Myślenice

e-mail: biuro@e-swiatlo.pl
tel.: +48 12 274 41 51